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Privacy policy

This policy explains what data we collect, why we collect it, and how we protect it.

What we collect

We collect minimal data necessary to provide our services:

  • Contact information: name, email address, and other contacts you provide when you register for training or advisory services, or through our contact forms.
  • Payment information: processed securely through third-party payment processors. We do not store credit card details.
  • Training records: attendance and certification records for training programs you attend.
  • Website analytics: basic usage statistics to improve our services. No tracking across websites.

What we don't collect

We deliberately avoid collecting:

  • App location data: we can't access your location by design. When you trigger an emergency alert, encrypted location data is sent directly to your Responders through a decentralized network of relays. We do not use servers to process the alerts.
  • Personal cryptocurrency holdings or wallet information
  • Social media profiles or their contents, unless you share them with us for a purpose
  • Browsing history or cross-site tracking data
  • Biometric data

How we use your data

Your data is used only for:

  • Providing the services you've purchased
  • Communicating about your training or consultations, or sending security advisories (if you opt in)
  • Improving our services based on aggregated, anonymized usage patterns

Data sharing

We do not sell your data. We only share data when:

  • Required by law with valid legal process
  • Necessary for payment processing through our payment partners

Data security

We implement standard security measures:

  • End-to-end encryption for emergency communications
  • Encrypted data storage and transmission
  • Regular security audits
  • Strict access controls to customer data and regular deletion
  • Zero-knowledge architecture where possible

Data retention

We retain data only as long as necessary:

  • Active customer data is retained while you use our services
  • Training records are kept for certification purposes
  • Payment records are retained for legal compliance (10 years)
  • You can request deletion of your data at any time

Your rights

You have the right to:

  • Access all data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of non-essential communications
  • Export your data in a standard format

Cookies

We use minimal cookies:

  • Essential cookies for website functionality
  • Session cookies for logged-in users

The full list is in our cookie policy.

Third-party services

We use carefully selected third-party services:

  • Payment processing (Stripe and BTCPay Server)
  • Email delivery (privacy-focused provider)
  • Infrastructure hosting (encrypted at rest)

Each service is vetted for privacy practices and data handling.

Changes to this policy

We will notify you of significant changes to this privacy policy via email. Continued use of our services after changes means you agree to them.

Contact

For privacy questions or data requests, contact us via this form.

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Terms of service

By using Gart's services, you agree to these terms. Please read them carefully.

Services provided

Gart provides:

  • Security training and educational programs
  • Personal security advisory services
  • Research and data on cryptocurrency-related physical security incidents
  • Emergency communication tools via our mobile application

What we're not

Important clarifications:

  • Not a security company: we provide training and advisory services, not armed security personnel or protection services.
  • Not legal advice: our guidance is educational and advisory, not legal counsel.
  • Not a guarantee: we cannot guarantee your safety. Security requires ongoing vigilance and adaptation.
  • Not emergency services: our app carries alerts to your Responders and does not contact emergency services. In life-threatening situations, always call 112 / 911 or your local emergency number.

User responsibilities

You agree to:

  • Provide accurate information during registration that will allow us to deliver digital or physical goods and services
  • Not use your home address while placing orders with us. We explicitly remind every customer of the security implications, should we suffer a data breach. Despite the best of our efforts, we can't guarantee the safety of your purchase information.
  • Use services only for lawful purposes
  • Not share training materials without permission
  • Maintain confidentiality of login credentials
  • Use emergency features responsibly
  • Follow local laws regarding security measures

Training programs

  • Physical requirements: some training involves physical activity. Participants are responsible for their own health and fitness.
  • Liability waiver: physical training requires signing a liability waiver.
  • Confidentiality: training scenarios and other participants' information must remain confidential.
  • Attendance: cancellations must be made 14 days in advance for refunds.

Advisory services

  • Advisory sessions are confidential
  • Advice is tailored to your specific situation as described to us
  • Implementation of recommendations is your responsibility. We can guide you step by step through the process of implementing your plan.
  • We may decline to provide advice in areas outside our expertise

App usage

  • The app requires Responders who consent to receive your alerts
  • Location sharing is opt-in and only active during alerts
  • You are responsible for keeping your Responders current
  • The app requires internet connectivity and location services to function
  • Emergency alerts should only be used for genuine emergencies

Payment terms

  • Training programs must be paid in full before attendance
  • Advisory services are billed hourly or per session
  • Refunds are provided according to our cancellation policy
  • We accept payment via credit card or cryptocurrency
  • Prices are subject to change with notice

Intellectual property

  • All training materials, methodologies and content are proprietary to Gart
  • You may not reproduce, distribute or commercialize our materials
  • Our database and research are provided for reference only
  • The Gart name and logo are trademarks (pending)

Limitation of liability

To the fullest extent permitted by law:

  • Gart provides educational and advisory services, not guarantees of safety
  • We are not liable for outcomes resulting from implementation or non-implementation of our advice
  • We are not liable for third-party actions or criminal acts
  • Maximum liability is limited to fees paid for services
  • We are not responsible for app functionality failures due to device or network issues

Indemnification

You agree to indemnify Gart against claims arising from your:

  • Use or misuse of our services
  • Violation of these terms
  • Violation of any third-party rights
  • Implementation of security measures

Termination

We may terminate or suspend access to services:

  • For violation of these terms
  • For non-payment
  • For misuse of emergency features
  • At our discretion with refund of unused services

Dispute resolution

  • Disputes will be resolved through binding arbitration
  • Arbitration will be conducted in English
  • Class action waivers apply
  • Small claims court remains available for qualifying disputes

Governing law

These terms are governed by the laws of Czechia, without regard to conflict of law principles.

Changes to terms

We may modify these terms with notice. Continued use after changes constitutes acceptance.

Contact

For questions about these terms, contact us via this form.

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